Store FAQs

How To Log-in To Order or Create An Account

Posted on February 15, 2012 by Leslie Nicole | 0 Comments

Logging In To Order

Accounts are not required to place your order. You can log-in as a Guest. 

You may wish to create an account to store your order history. 

To Create An Account:

You must log-in first as a guest and then you are given an option to create an account at the end of your order.



Posted in Account, Log-In, Order

How To Apply A Discount Coupon

Posted on February 12, 2012 by Leslie Nicole | 2 Comments

I use PayPal for my check-out process. Overall, it works great, but the discount process can be a bit confusing. 

It will seem as if you aren't being given a chance to enter the discount, but once you enter in all your payment information, in the next step, it will take you back to the store where you are given the opportunity to enter the discount code and it will be applied.

The Steps:

  1. Go to Check Out
  2. In PayPal, enter in your payment information and click: Review and Continue
  3. Review your information and then hit: Continue
  4. Then a window comes up where you are able to enter your code.
    Be sure to Apply the code! You should see the price change and it will tell you you have successfully applied the code.
  5. When you are sure the coupon has been applied, hit: Complete Purchase

I know, it takes a little leap of faith to trust that you'll get the chance to enter the discount after you've entered the payment info, but it does work. If you do make a mistake and miss it, just contact me and I'll rectify it. 

Visual Steps

  1. Go to your cart

 

2. Choose your payment method: PayPal or Credit Card. Then hit Review and Continue

  

3. Confirm your Payment Info. Note: this isn't the end! You will get a chance to enter the discount!

4. After you hit Continue, you then apply the discount code.

Note that it shows you the regular amount and you have a place to enter the discount code. Be sure to hit Apply!

5. Discount is Applied and then Complete your purchase

Once you see that your discount has indeed been applied, hit Complete my purchase below.




Posted in Discounts

Product Digital Downloads Trouble-Shooting

Posted on January 20, 2012 by Leslie Nicole | 0 Comments

A few answers to the most common questions about your product digital downloads.

Q. How do I get my Digital Downloads?

A. Great news. Your download links are now available immediately upon payment!


You will also receive 3 emails:

  1. A confirmation of your order.
  2. A receipt from Paypal.
  3. The download link(s) Nice back-up download links.

Need to Get Your Download Links Again? 

Log-in Here with your email address and order number. Your order number is in the subject line of the confirmation email you received after your order. You will also get an email with your download links. Links are good for 3 downloads  and do not expire.

I highly recommend that you back-up your downloads off computer immediately upon purchase.

Q. How do I Open My Downloaded Zip Files?

A. Be sure to check your download folder for all downloads. If your system does not automatically unzip the file, just double-click to open.

Zip File Trouble-Shooting.

  •  If you are having trouble opening the zip file, try another way to open. I recommend the free Stuffit Expander. Download Here.
  • On rare occasions, zip files can become corrupted during download. If you get error messages trying to open, re-download the file and try again.

Posted in Downloads, Trouble-Shooting, Zip Files

How To Use The B&W; Overlays

Posted on January 20, 2012 by Leslie Nicole | 0 Comments

 

B&W overlays are very powerful because they can be transformed into any color. In Photoshop or Elements, simply add a solid color adjustment layer and apply a clipping mask. That sounds really complicated, but it's not at all. In fact it's easy, peasy. Just watch this video to see how simple it is.

Here's a support graphic for how it will look in your layers.

(Note: the only difference between Photoshop and Elements is that in Photoshop, I can group these layers into folders to keep my layer panel tidy. In Elements, grouping layers is more of a constraint. Grouping is not essential, just convenient.)

Posted in B&W; Overlay, Overlay, Tutorial, Video

 

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